Welcome to our FAQ page! Here, we’ve compiled answers to the most common questions to help make your shopping experience with YogaMarker seamless and enjoyable. If you don’t find what you’re looking for, feel free to contact us directly.
General Questions
Q: What is YogaMarker?
A: YogaMarker is your one-stop destination for premium yoga essentials, offering high-quality mats, accessories, and apparel designed to support your practice.
Q: Do I need an account to place an order?
A: No, you can check out as a guest. However, creating an account allows you to track your orders, save preferences, and receive exclusive deals.
Orders & Shipping
Q: How long does shipping take?
A: Standard shipping usually takes 5–7 business days. Expedited options are available at checkout.
Q: Do you ship internationally?
A: Yes, we ship to select countries worldwide. Shipping rates and delivery times vary depending on your location.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with a tracking number to monitor its progress.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused items in their original packaging. Please visit our Returns & Exchanges page for more details.
Q: How do I request a return or exchange?
A: Simply email us at [email protected] with your order number and details, and we’ll assist you with the process.
Payments & Promotions
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods listed at checkout.
Q: Can I use more than one discount code per order?
A: Unfortunately, only one discount code can be applied per order.
Product Questions
Q: Are your products eco-friendly?
A: Yes, many of our products are made from sustainable materials to ensure an environmentally friendly practice.
Q: How do I clean my yoga mat?
A: Use a damp cloth with mild soap to gently clean your mat. Avoid harsh chemicals to maintain its quality.
If you have further questions or need assistance, don’t hesitate to reach out to us at [email protected]. We’re here to help!